Work for Mildred&Co: Account Manager
ACCOUNT MANAGER ROLE
Mildred&Co is New Zealand’s one-stop-shop online wedding gift registry and gift store, located in central Auckland. As we approach the busy wedding season, we are looking for an energetic Account Manager to join our small dynamic team at Mildred&Co.
As the Account Manager you'll be super organized, have incredible attention to detail and love being in charge of a team. You’ll be a friendly, happy-go-lucky person but also one that is self-motivated with strong leadership skills.
You will be involved with the planning, coordination and control of the inner workings of the business, ensuring that deadlines are met smoothly, gifts go out the door on time and most importantly that our customers are kept smiling.
You will also be in charge of maintaining relationships and placing all online orders with our suppliers. This will also involve maintaining our stock management system.
This job is a busy but exciting role for a hungry go-getter.
Duties:
- Second-in-charge to the Director
- Staff management and rosters
- Planning and organising production processes and schedules
- Implementing and overseeing production schedules
- Review & adjust the production processes where needed
- Liaising with suppliers and maintain relationships
- Ordering and buying goods
- Supervising the work of junior staff
- Stocktake management
- Managing online content where required
- Customer service
- Office admin
- brilliant project management skills
- critical thinking and problem solving skills
- strong leadership and interpersonal skills
- proven experience managing a team
- be able to work effectively and with diplomacy and sensitivity, with all members of the team
- pay precise attention to detail and have a methodical approach to work
- excellent organizational skills
- be able to conceptualise ideas and bring them to life
- excellent verbal and written communication skills
- excellent customer service skills
- have strong MS Office skills – Excel essential
- experience with Magento a bonus
- ability to work well under pressure and meet deadlines
- team player who is not afraid to pitch in where needed
- a can-do attitude and strong work ethic