Delivery & Returns

Please see our Terms & Conditions for a full description of our Delivery & Returns policies.

DELIVERY & SERVICE CHARGES

At checkout, the Purchaser will be charged a delivery and service fee depending on the postal address provided. When purchasing a Registry item, the delivery and service fee will depend on where the Registered Couple have nominated their gifts to be delivered to. Please note, we do not allow shipping to multiple addresses within one order.

The following are the delivery and service charges for both Shop Now and Shop for your Registry items.

TO AUCKLAND: $5
TO THE NORTH ISLAND (excluding Auckland): $8
TO THE SOUTH ISLAND: $10
WAIHEKE ISLAND: $15

An extra $3 will be charged for rural areas.

Please note: we cannot ship to PO Box addresses.

DELIVERY TIMES

Products listed in the Shop Now section will be delivered between 1-10 days of receipt from supplier at the delivery and service charges forementioned. Please email [email protected] to get an ETA.

For Wedding Registries, Mildred&Co will not deliver the purchased gifts until the Registered Couple have nominated a delivery address and delivery time, but Mildred&Co will endeavour to deliver all purchased gifts within 3-4 weeks of the Registered Couple’s wedding or the date the Registered Couple close their wedding registry, whichever is the later.

If an incorrect delivery address is supplied, Mildred&Co may charge all reasonable costs associated with any re-delivery.

PAYMENTS

Payments for all goods and services (including delivery and service), ordered through this website must be made, at the time an order is placed, by accepted credit or debit card.  Mildred&Co accept Visa, MasterCard and all major debit cards through Mildred&Co’s safe and secure payment service. Payments are processed through the secure DPS Payment Secure system. Any credit card details stored for recurring payments are done so on the DPS system. No credit card information is stored by us and we are PCI compliant. Payments must be received prior to shipping.

A 2% surcharge will be added to the total price charged if you wish to use American Express or Diners. 

ORDERS, EXCHANGES, RETURNS

Mildred&Co will not accept orders if authorisation for the payment is not available, or if there is a significant pricing or product description error.

Mildred&Co is New Zealand's premiere online gift store and wedding registry.

Gifts will only be replaced or exchanged by Mildred&Co if they are faulty or damaged and only if notified to Mildred&Co in writing within 7 days of delivery. All damaged gifts are replaced or exchanged at the sole discretion of Mildred&Co. If Mildred&Co determines that the gift was not damaged at the time of delivery, a replacement or exchange may not be offered.

If a Registered Couple receives a duplicate gift as a result of it being purchased by someone else elsewhere, Mildred&Co will not exchange the duplicate gift.

Any gift that may need replacing due to fault or damage will be replaced or exchanged with the same or similar product, or with a gift voucher for the same purchase price as the damaged gift.

Mildred&Co will have no obligation to replace any gift or provide any refund except in accordance with clause 9 in the Terms & Conditions.